It’s time for a new word. Here’s my vote.

Image by PollyDot from Pixabay

Languages evolve. Words don’t always mean what they used to mean. The way people speak and write changes the meaning of words:

  • “Literally” used to mean, well, literally. Like it or not, now it means “figuratively” as well.
  • “Idiot,” “imbecile,” and “moron” used to describe a specific level of mental…

Or make you a better writer. Step away from the keyboard for a minute.

Image by mohamed Hassan from Pixabay

I don’t know where we got the idea that doing the same thing over and over again is how we improve. After all, we’ve all heard this quote:

“Insanity is doing the same thing over and over again and expecting different results.” — Hazelden Foundation (not Albert Einstein!)

Maybe we…

Don’t slam the door in your customer’s face

A woman is covering her eyes with her hands. She is wearing a black top and black checked overalls.
Photo by Brooke Cagle on Unsplash

Pretty much anyone can navigate the subway in Mexico City. You don’t need to know how to read. You don’t need to speak Spanish. Every line is represented by a color, and every station is represented by a pictogram.

That’s because when the subway system was designed, Mexico had a…

Stephanie Thurrott

I write stories that make our lives better. I learn something with everything I write, and I hope you do too. Get my newsletter:

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